VSM Tracker (Private)

Overview

VSM Tracker centralizes vendor/service information, communications, and performance metrics for my work as a vendor manager. This tool helps streamline communication tracking, performance monitoring, and vendor relationship management.

Role & Stack

Solo developer building internal tooling with TypeScript and Node.js to automate repetitive vendor management tasks.

Privacy Note

This repository is private due to sensitive vendor data, business logic, and environment configurations. The repository URL is: https://github.com/James-Hendershott/VSM-Tracker.git

If you'd like to review the code for evaluation purposes, please use the Request Access button to contact me.

Problem

As a vendor manager handling multiple vendors and service contracts, I faced:

• Scattered vendor communications across email and documents
• Manual tracking of performance metrics and SLAs
• Time-consuming status updates and reporting
• No centralized view of vendor relationships

Solution

Built a TypeScript/Node.js application that:

• Centralizes vendor contact information and contracts
• Tracks communication history and follow-ups
• Monitors key performance indicators (KPIs)
• Generates automated reports
• Provides dashboard views of vendor health

// Example: Vendor data structure
interface Vendor {
  id: string;
  name: string;
  contacts: Contact[];
  services: Service[];
  metrics: PerformanceMetric[];
  communications: Communication[];
}

Key Features

• Vendor profile management
• Communication logging and search
• Performance metrics dashboard
• Automated reminder system
• Report generation
• SLA tracking

Results

• Reduced time spent on status tracking by ~40%
• Improved response times to vendor issues
• Better visibility into vendor performance
• Centralized documentation for audits

What I Learned

• Building tools that solve real business problems
• Balancing private data with portfolio transparency
• Designing small tools that remove repetitive work
• Importance of data security in business applications
• TypeScript for maintainable business logic
• Creating intuitive dashboards for quick insights